Website Terms of Use.

Effective date: August 20, 2026

1. Acceptance and scope

These Website Terms of Use (“Terms”) apply to MediateWMI.org (the “Site”), operated by Center for Dispute Resolution, operating as Mediation Services (“Mediation Services,” “we,” “us,” or “our”). By using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

Additional written terms, participation agreements, court orders, program rules, registration terms, or provider terms may apply to a particular service or transaction. If those terms conflict with these general Website Terms, the more specific terms control for that service or transaction.

2. Informational purpose; no professional relationship

Site content is provided for general informational and educational purposes. It is not legal, medical, financial, mental-health, or other professional advice. Using the Site, following a link, making a donation, or sending a general inquiry does not create an attorney-client relationship, a mediator-participant relationship, or an agreement to provide mediation or any other service.

Eligibility, availability, scheduling, fees, confidentiality, and the scope of any service must be confirmed separately. We do not guarantee that a matter will be accepted, that another party will participate, or that mediation or another process will produce a particular outcome.

3. Urgent matters and sensitive information

The Site and general email addresses are not emergency services and are not monitored continuously. If you face an immediate threat or emergency, contact 911 or the appropriate local authority. Do not rely on the Site for deadlines, emergency intervention, or urgent legal action.

Do not send sensitive case details through a general email address. Use the mediation inquiry link or call us for instructions. Any confidentiality that applies to a mediation or other program arises from applicable law, court rules, written agreements, and program procedures—not merely from visiting the Site or sending an inquiry.

4. Third-party services and links

The Site links to independent services, including Stripe for donations and the Michigan community dispute-resolution online intake system. Third-party services operate under their own terms, privacy notices, security practices, and availability. A link does not mean we control or guarantee the service or all content found there.

5. Donations, recurring gifts, and receipts

Donations made through links on the Site are processed by Stripe. The amount, frequency, and payment method shown at checkout govern the transaction. For recurring gifts, charges continue at the selected interval until canceled. To cancel, use any management link provided by Stripe or contact admin@mediatewmi.org with enough advance notice to process the request before the next scheduled charge.

Donation receipts are provided for recordkeeping. Whether a gift is tax-deductible depends on the organization’s status, the nature of the payment, whether goods or services were received, and the donor’s circumstances. Donors should keep their receipt and consult a qualified tax adviser when needed.

Donation corrections and refunds

Donations are generally final. If you believe a donation was made in error, duplicated, or processed in an incorrect amount, contact admin@mediatewmi.org promptly. We will review the request and issue a correction or refund when appropriate, required by law, or permitted under the applicable payment-service rules.

6. Training and event registration

Specific event or training descriptions, dates, fees, attendance requirements, cancellation terms, continuing-education information, and accessibility arrangements may be provided at registration. Those event-specific terms control.

Unless event-specific terms state otherwise, a paid registration may be refunded when a written request is received at least 7 calendar days before the scheduled start of the event. Later requests may be denied or handled as a credit or transfer at our discretion. If we cancel a paid event, we will provide a refund or another reasonable option. Contact admin@mediatewmi.org for assistance.

7. Acceptable use

You agree not to:

• use the Site for unlawful, fraudulent, harassing, threatening, abusive, or misleading activity;
• attempt to gain unauthorized access to the Site, its systems, accounts, data, or networks;
• introduce malicious code, overload the Site, interfere with its operation, or evade security measures;
• scrape, harvest, or collect information from the Site in a manner that violates law or others’ rights; or
• misrepresent your identity, affiliation, authority, or the source of information submitted to us.

We may restrict access to the Site when reasonably necessary to protect users, the organization, or the Site’s security and operation.

8. Intellectual property and permitted use

Unless otherwise indicated, the Site and its original text, graphics, logos, photographs, layout, and other content are owned by Mediation Services or used with permission and are protected by applicable law. You may view, download, or print Site content for personal, educational, or other noncommercial use, provided you retain attribution and notices.

You may share links to Site pages and brief attributed excerpts. You may not sell, license, republish substantial portions, use our name or logo to imply endorsement, or create a competing compilation from Site content without prior written permission. Third-party materials remain subject to their owners’ terms.

9. Accuracy, availability, and disclaimers

We work to keep Site information useful and current, but content may be incomplete, outdated, or unavailable. Programs, staff, schedules, eligibility, fees, and linked resources may change. Before relying on important information, confirm it directly with Mediation Services or the appropriate provider.

To the fullest extent permitted by law, the Site is provided “as is” and “as available,” without warranties of uninterrupted availability, error-free operation, or fitness for a particular purpose. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

10. Limitation of liability

To the fullest extent permitted by law, Mediation Services and its directors, officers, employees, volunteers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of—or inability to use—the Site or a third-party link. This limitation does not apply where liability cannot lawfully be limited or excluded.

11. Governing law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where federal law or another mandatory rule applies.

12. Changes and severability

We may update these Terms as the Site, services, providers, or legal requirements change. The effective date at the top will show when the current version took effect. If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

13. Contact us

Questions about these Terms, donation corrections, or event refunds may be directed to:

Mediation Services
Lakewood Professional Building
291 W. Lakewood Blvd., Suite 9
Holland, MI 49424
Email: admin@mediatewmi.org
Phone: 616-399-1600